Civil Subpoena Policy

Vision Into Destiny’s Privacy Policy prohibits the release of User or account information except in limited circumstances, including with express permission from the User, as and when required or permitted by law, to conform to the edicts of the law, or to comply with legal process properly served on Vision Into Destiny or one of its affiliates.

If you seek the identity or account information of a Vision Into Destiny User in connection with a civil legal matter, you must fax, mail, or serve Vision Into Destiny with a valid subpoena.

Submission of Subpoenas

Vision Into Destiny is located in Burlington, Massachusetts and all civil subpoenas should be served at that location or mailed or faxed to:

Vision Into Destiny
Legal Department
PO Box 492
Vacaville, CA 95696

IMPORTANT NOTE: IN THE EVENT YOU SEND US A NOTICE OF ANY KIND VIA EMAIL AND DO NOT RECEIVE A RESPONSE FROM US, PLEASE SUBMIT A DUPLICATE COPY VIA PAPER. DUE TO THE VAGARIES OF THE INTERNET, AND EMAIL COMMUNICATION IN PARTICULAR, INCLUDING WITHOUT LIMITATION THE BURDENS OF SPAM AND THE OCCASIONAL, UNINTENDED EFFECTS OF SPAM FILTERS, SENDING AN ALTERNATE FORM OF NOTICE (VIA PAPER), WILL HELP ASSURE THAT YOUR NOTICE WILL BE RECEIVED BY US AND ACTED ON IN A TIMELY MANNER.

Upon the receipt of a validly issued civil subpoena, Vision Into Destiny will promptly notify the User whose information is sought via e-mail or U.S. mail. If the circumstances do not amount to an emergency, Vision Into Destiny will not immediately produce the User’s information sought by the subpoena and will provide the User an opportunity to move to quash the subpoena in court.

Fees for Subpoena Compliance

Vision Into Destiny will charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance. Payment must be made within thirty (30) days from the date of receipt of the Vision Into Destiny invoice. Checks should be made out to Vision Into Destiny.

Vision Into Destiny’s subpoena compliance costs are as follows:

Research – $75.00/hour
Federal Express – Cost as Billed
Copies – $.50/page
Compact Discs – $10.00/per CD

Any applicable taxes will be charged in addition to the above fees.

Policies Regarding E-mail

Vision Into Destiny will not produce the content of e-mail, as the Electronic Communications Privacy Act, 18 U.S.C. § 2701 et seq., prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. Vision Into Destiny’s e-mail servers do not retain deleted or sent e-mail. However, deleted e-mail may be recoverable from back-up servers for a limited time.

Vision Into Destiny reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the Vision Into Destiny e-mail address is related to the pending litigation and the underlying subpoena.

This file was last modified on June 21, 2015.